Contents
Meituan Launches Drone Delivery Service at Futian Port for Hong Kong Customers
Introduction
New Drone Service Route Launched at Futian Port
Chinese food delivery giant Meituan has introduced a new drone delivery service at Futian Port, specifically catering to customers with Hong Kong mobile numbers. This innovative initiative marks the first regular drone delivery service in a border area of mainland China, according to the company’s official website.
Convenience for Customers
Seamless Ordering Process for Hong Kong Residents
With the new drone service route, daily travelers between Hong Kong and Shenzhen can now order takeout near the port and receive delivery through drone airdrops. This service is not only convenient but also allows customers to pay in Hong Kong dollars through WeChat Pay HK, with automatic currency conversion to yuan without additional charges.
Discounts and Pre-Ordering
Customers using WeChat Pay HK can also enjoy an eight-yuan discount on purchases of 20 yuan or more. Additionally, Hong Kong residents can pre-order through the Meituan app or mini program, even when they are not physically in Shenzhen, streamlining the ordering process and bypassing long queues.
Improved Efficiency and Customer Experience
Addressing Growing Demand and Enhancing Wait Times
The implementation of drone delivery service by Meituan at Futian Port aims to meet the increasing demand for food delivery at ports, particularly driven by the rising number of Hongkongers visiting the mainland for leisure and shopping. With hundreds or even thousands of daily takeout orders at Futian Port, the drone delivery service is expected to reduce waiting times by approximately 30 minutes compared to traditional methods, while also addressing logistical challenges in locating delivery personnel.
Operational Details
The drone delivery service operates daily from 10.30 am to 6 pm, offering a wide selection of around 1,000 different items, including popular dishes from various catering brands. Customers can set their delivery address to the “smart drone airdrop locker” at Futian Port on the Meituan app or mini program to utilize this innovative service.
Conclusion
Growing Popularity and Future Prospects
As Meituan’s latest report indicates Shenzhen as the most popular destination for Hong Kong residents traveling to the mainland, with a substantial increase in delivery orders, the introduction of drone delivery service at Futian Port signifies a significant step towards enhancing customer experience and operational efficiency in the food delivery industry.
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